Service policies and fees

Find Carers ACT’s Service policies and fees here.  Read more about how we can best support you in your caring role.


Deakin Cottage and Naraganawali Cottage enable carers to have a short break, by providing day programs and short term accommodation for people who are frail and ageing and/or have dementia. Our cottages are low care services. They are open to all ACT seniors or people with early onset dementia depending on individual care needs. Priority will be given to clients with dementia. 


Find a cottage

Bookings available for 24/7 care.

If you have been referred by My Aged Care for support through this program, we can assist with the purchase of equipment up to the value of $500. Clients with low income or financial hardship will be prioritised. This service is available to ACT residents only.

We request a client contribution of 15% towards the cost of the equipment.

NOTE: If this fee is unaffordable, Carers ACT will discuss and agree an affordable fee. Clients will not be refused service on ability to pay.


Support Item Number
Support Item Name
Group based attendance at the Hub (and short notice cancellations) 04_102_0136_6_1_T Group Activities-Standard-Weekday Daytime-TTP  $66.45
per hour
Centre Capital Cost 04_599_0136_6_1_T Centre Capital Cost $2.44
per hour
Non-Face-To-Face support provision 04_102_0136_6_1_T Group Activities-Standard-Weekday Daytime-TTP $66.45
per hour
Short notice cancellations 04_160_0136_6_1_T Group Activities in a centre -Standard-Weekday Daytime-TTP $66.45
Activity based transport 04_591_0136_6_1_T Going out into the community in a car
Or Bus
*Note this cost is shared by all participants in the vehicle
$1.00* Per Kilometre in a car
Per Kilometre and parking costs or other travel costs if applicable
Provider Travel
– non-labour
04_799_0136_6_1_T Provider Travel – Non-Labour Costs $1.00
Per Kilometre and parking costs or other travel costs if applicable
Provider travel-labour costs (time) 04_160_0136_6_1_T Provider travel-labour costs (time) $66.45
Per hour with maximum 30 minutes one way
Establishment fee (new participants only) 04_049_0136_1_1 Establishment Fee for New Participation $654.70


Carers ACT is a TTP Provider.

Please refer to the NDIS Website and Price Guide for further information.

NDIS Pricing Arrangements and Price Limits 2023-2024. Pricing Arrangements Valid from 1 July 2023 Version 1.2 (Released 28 November 2023)

Publication date 16/6/2023. NDIS Pricing is subject to change.


How to access these services

You will need to be referred to these services by a My Aged Care Assessor. 

Your Assessor can make a direct referral to us on your behalf or you can request a referral to Carers ACT.  Once we receive the referral information, we will call you to discuss your needs. 

You are also able to contact us directly with your referral information. This service is available from 10am to 2pm Monday to Friday by calling (02) 6296 9922 or via email 

Don’t have a My Aged Care Referral? 

To find out if you need an assessment and if you are eligible for help at home services, you should call My Aged Care on 1800 200 422.