Please allow javascripts to see this page correctly
X close menu
Support for Carers who are Multicultural

We know that carers from different cultures and backgrounds often have extra challenges in their caring role.

We understand that sometimes it may be hard for you to get support because of:

If you are a carer from a non-English background and would like help in getting supports and services, please contact us for a confidential conversation on how we can help.


Information about Caring – in Other Languages

Carer Gateway website new services image






If you would like information on how to get help with caring for someone, the Carer Gateway website is a very good place to start. It has information in 19 different languages.

See the languages.

Read more about the new Carer Gateway carer support system starting 1st of April 2020.

Information about our Healthcare System – in Other Languages

To help you better understand the the types of health services available to you, and how to use the Australian healthcare system, Health Direct has made free videos, posters, brochures and website content in five common languages (Arabic,  BengaliCantoneseMandarin and Vietnamese).

See the information.


Translating and Interpreting Service

If you need an interpreter, please call the National Translating and Interpreting Service(TIS) on 131 450 and TIS will contact us whilst on the phone with you so we can have a three-way conversation.


Helping You To Take a Break

We can help you to take a break from your caring role by organising respite. Respite is when another person takes over your caring responsibilities for a little while, so that you can have a break. Respite is very important for your own health and well-being. When you feel better, you can care better. So call us to organise a break for yourself so you  catch up on sleep, or spend some time doing what you like.

You can have a break in many different ways. For example:

  • Someone can come to your home to look after your person (called ‘In-home help’ by a support worker).
  • We can help you buy special equipment (like wheelchairs, special beds, toilet aids) so it’s easier for you to lift or carry your person.
  • You can take your person to our Deakin Cottage for ‘Cottage respite,’ where they can stay for the day or overnight in a home with others like them and are looked after by trained staff. You can have the day or night off!
  • Come to some of our social activities and education workshops with other carers.

Read more about Assisting You To Take a Break

Multicultural Carers Groups

Italian Carers Support Group
This group meets on the first Friday of each month and alternates between venues in Woden and Belconnen. The group has regular guest speakers and is supported by bilingual coordinators. If you’re interested in joining this group or just wish to find out more information, email us at or call 6296 9975 during business hours.

Indian Carers Support Group
This group meets on the second Thursday of the month alternating between the Carers ACT office in Holt and the Burns Club in Tuggeranong.

The group is coordinated by Jyoti Jalota who can be contacted at or on 6251 6053.

Spanish Support Group
This group meets weekly and is open to all members of the Spanish speaking community. The group has grown from a carer support group but still includes people who have been carers for some time and actively supports carers.

Call 6296 9975 or email

Hungarian Carers Support Group
The Hungarian Carers Support group meet for lunch on the first Tuesday of each month in North Canberra.  Call 6296 9975 or email


If you would prefer to talk to someone one-on-one about the challenges or issues you have with caring, you may find it helpful to talk to our qualified counsellors who can provide you with professional face-to-face or telephone counselling. Ring 1800 242 636 between 9am and 5pm to make an appointment.


Amharic Arabic (العربية) Croatian Dinka (Thuͻŋjaŋ)
Hindi (हिन्दी) Macedonian (Македонски) Mandarin (简体中文) Serbian (Српски)
Somali  (Soomaali) Tagalog Vietnamese (Việt ngữ)


Information about the NDIS – In Other Languages

Please click on this link for information about the NDIS in languages other than English.

Two fact sheets on disability and the NDIS by Amparo Advocacy, QLD are available for Culturally and Linguistically Diverse people in many languages.


Other Resources

National Ethnic Disability Alliance (NEDA) is the national peak organisation representing the rights and interests of people living with disability, their families and carers, from culturally and linguistically diverse (CaLD) and non-English speaking backgrounds (NESB).

Carers Gateway | Resources for carers from culturally and linguistically diverse (CALD) backgrounds.

My Aged Care can help you access aged care information in your language.

Positive Parenting Translated resources on supporting a child with diverse learning needs and their family. The resources could be useful for families, schools or any services that are supporting children and families from diverse backgrounds.

Register Now