Please allow javascripts to see this page correctly
X close menu
Caring for Someone who is Ageing

Our population is ageing rapidly, and many people look after older or frail family members. Most people don’t think about long-term planning for their aged care needs until an unexpected event or health problem occurs.  It is never too early to start planning for the future for an ageing person in your life.

If the person you care for is over the age of 65 years (or 50 years for those who identify as Aboriginal or Torres Strait Islander) it is important to contact myagedcare as the first step to access aged care services.

Depending on the individual’s circumstances, they may be eligible to receive services such as:

 How to Access Aged Care Support

1. Call myagedcare on 1800 200 422

2. Have a face-to-face assessment

3. Find out about costs

4. Choose services

Don’t Have an Aged Care Package?

If the person you care for has not contacted myagedcare, or is currently waitlisted, we can offer short-term services until such time as longer term arrangements have been put in place. We also offer a range of supports for you, the carer.

Contact our friendly advisors on 1800 242 636 or explore the options below to see the ways we can assist you in your caring role.

How Carers ACT Can Help You

Taking a Break

Carers ACT is a registered provider under the Commonwealth Home Support Program in the ACT.  We can offer services in Flexible Respite and Centre-based Respite for people residing in the ACT who have a myagedcare referral.  More detailed information on these services is outlined under Assisting Carers to Take a Break.

We are the Commonwealth Respite and Carelink Centre (CRCC) for ACT and Southern NSW which is funded by the Australian Government. We provide carers with information about their options and with assistance to access services that enable them to have a break or ‘respite’ from their caring responsibilities.

Emergency Respite We understand that in an emergency or crisis, carers may need to arrange for services outside of office hours (9am-5pm) and we have arrangements in place to allow for this.

Short-Stays at Deakin Cottage Our comfortable ‘home away from home’ is set amongst secure gardens in the leafy suburb of Deakin. We provide professional and personal care for people who are frail aged or living with dementia, allowing their families opportunities for flexible and individually tailored breaks. Detailed information is available at the page Deakin Cottage.

Short-Stays in Aged Care Homes (Residential Respite) Carers ACT coordinates short-stay respite bookings for up to 14 of the ACT’s aged care homes (residential aged care facilities) and one in Queanbeyan.


Carers ACT regularly hosts a range of information sessions within the area of aged care.  Topics include:

  • Aged Care Packages
  • Managing continence
  • Advanced Care Planning
  • Palliative and end-of-life information
  • Power of Attorney information sessions

Our education program is available to all carers who are registered with our service. Visit our ‘What’s On’ calendar to explore upcoming activities.


The Carer Advocacy Service is available for ACT carers to assist in resolving complex matters when negotiating the aged-care system and give you advice and support on speaking up for yourself.

Looking after yourself

  • Join a carer support group and share experiences with like-minded carers
  • Talk to one of our professional counsellors
  • De-stress with one of our therapeutic activities such as yoga or meditation or relax and have fun at one of our social activities. Visit our ‘What’s On’ page and register for one of our events


Check out the resources on the Information for Carers page, or visit our office in Holt and borrow a book from the “Carers Book Swap” library.

Links to Other Supports

Caring for Someone (My Aged Care) a range of resources and information for carers of someone who is ageing.

Older Persons Advocacy Network provide information about aged care service provision and the rights and responsibilities of consumers of Commonwealth funded aged care services, their carers, family members, service providers and members of the public.

Council of the Ageing (ACT) COTA is the peak organisation for all issues relating to seniors, those of mature age and their families.

Aged Care Online Directory  is an online directory of residential aged care homes and home care services and includes practical resources to understanding aged care.

Carer Gateway is a national service funded by the Australian Government that provides website resources and phone service for carers to access practical information and support.

Care Page shares reviews and ratings from real people’s experiences of aged care facilities.

Continence Foundation of Australia caring for someone with incontinence.

The Healthy Ageing Hub has been designed to give easy access to the latest information and resources about healthy ageing. It is based on a scientific review of up-to-date evidence conducted by the Centre for Research on Ageing, Health and Wellbeing at the Australian National University.


Register Now