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Integrated Carer Gateway service delivery system goes LIVE today

06 Apr 2020

Today 6th of April 2020, the Australian Federal Government implements the second stage of its national Integrated Carer Support System. In addition to the online supports available on the Carer Gateway website, carers will now receive services from local service providers authorised by the Carer Gateway.

Carers calling the Carer Gateway number 1800 422 737, will have the option to choose if they want to be transferred to their local service provider or connected to the phone counselling service.

For carers in the ACT who choose to be transferred to their local service provider, the call will be connected to Carers ACT.

Please note that for a few weeks, all previous 1800 numbers used to access carer supports will be re-directed to the Carer Gateway number.

The Carer Gateway also released a new video with award winning actor Aaron Pedersen and his brother Vinnie explaining the Carer Gateway.