What is Advocacy?
Through this service, our advocacy staff can help you negotiate complex bureaucracy, link into financial or legal service support and access services such as the Human Rights Commission and Ombudsman.
We can also build your self-advocacy skills, enabling you to be more prepared to negotiate with service providers.
The service focuses on short-term and goal-specific issues and begins with an initial assessment to assess the level of support you require.
We provide information to help carers advocate for themselves depending on the situation – like dealing with community services, hospitals and departments – or trying to get information, access services or make complaints – and feelings of being mistreated, ignored. Assistance and training is individually tailored to the carer on a 1:1 basis.
The main goal is to help carers to advocate for themselves wherever possible. The carer and advocate develop and work through a plan of action together. The skills learnt through the experience of working with an advocate enables carers to self-advocate in the future.We also provide access and referral outside of Carers ACT to ensure that carers get the assistance they need from specialised professionals - such as legal or financial advice.
Some tactics on how to self-advocate are:
This program is available to any carer living in the ACT. Call 1800 242 636 from anywhere in the ACT (free call from local phones, mobile calls at mobile rates).
Call Carers ACT to find out more about this service and how else we can help you.
The Carer Advocacy Service is supported with the assistance of the ACT Government through the Community Services Directorate.